Map your customer journey. Unlock smarter marketing. 

Join our hands-on customer journey workshop to uncover what your buyers really think, feel, and need—so you can create better experiences, more value, and higher conversions. 

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What you'll get from the workshop 

  • A clear customer journey map 

    Visualise your buyer’s full experience, from first awareness to long-term loyalty. 

  • Deeper customer insight 

    Understand what your customers are thinking, feeling, and doing at every stage. 

  • Uncovered opportunities 

    Spot gaps, friction points, and quick wins across your marketing and sales process. 

  • Practical next steps 

    Leave with a list of prioritised actions your team can implement immediately. 

  • A collaborative, energising session 

    Work alongside an experienced facilitator in a focused 4-hour workshop designed to spark ideas and alignment. 

Clients who trust us.

Ready to map your customer journey? 

Book your workshop today and start turning insight into impact. 

Frequently Asked Questions

  • We recommend including team members from marketing, sales, and customer success—anyone who interacts with customers or influences the buyer experience. A mix of perspectives makes for a stronger map. 

  • Not much. We’ll send you a quick prep guide so you know what to expect, but there’s no heavy lifting required. Just come ready to collaborate and share your knowledge of your customers. 

  • Nope! While we’re a HubSpot partner, this workshop is platform-agnostic! It’s all about understanding your customers better, regardless of what tools you use. 

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