Property Sector
CRM Specialists
Common Challenges we Solve
PIPELINE VISIBILITY - No clear view of enquiries, lot availability, stage releases, or where each buyer sits in the sales process. Your team is constantly chasing updates across spreadsheets and emails just to understand what's actually happening across your developments.
TOO MANY MANUAL TASKS - Repetitive data entry, manual follow-up reminders, and updating the same information across multiple places. Time that should be spent with buyers or progressing deals is consumed by admin that could be automated.
SCATTERED NOTES AND COMMS - Client conversations, agent updates, and buyer preferences buried in email threads, chat apps, and individual notebooks. Critical context gets lost when team members are away or when clients are handed between sales, marketing, and project teams.
USER ADOPTION - Teams avoiding the system because it doesn't match how property sales actually work or adds unnecessary admin. When your CRM feels like a burden rather than a tool, people default back to spreadsheets and their inbox.
Property workflows are uniquely complex. At Zippily, we build CRMs purpose-designed for developers, project marketers, and surveyors — centralising your pipeline from enquiry to handover.
Our Recommended Platform
HubSpot – CRM
Centralise data and streamline workflows
HubSpot CRM provides a single platform to track leads, manage stock or project progress, and automate follow-ups. By consolidating enquiries, client communications, and project data, HubSpot eliminates disconnected spreadsheets and ensures your team always has real-time visibility into project status.
HubSpot benefits for property teams:
360 view on leads, projects and opportunities
Automated follow-ups, reminder and sequences to prevent missed opportunities
Real-time reporting dashboards for improved project visibility
Collaboration tools to keep developers, marketers, agents, and surveyors aligned
Other platforms we like
PandaDoc
Quoting & Document Management
Perfect for property developers and surveyors who need fast, accurate, professional quoting.
PandaDoc helps you:
Produce branded quotes and contracts in minutes
See prospect engagement with real-time open + signing alerts
Use built-in e-signatures (no extra tools required)
Pull CRM data directly into documents to avoid errors
Automate proposal creation at key pipeline stages
Sync signed contracts straight back to HubSpot
Eliminate duplicate data entry across your sales systems
Why it matters for the property sector:
It drastically reduces admin, speeds up deal cycles, and creates a seamless flow between CRM to quotes and signed contracts.
AirCall
AI VOIP & Communication Platform
Aircall integrates directly with HubSpot to centralise team communication.
Automatically log and record client calls inside the CRM
Route calls to the right team member instantly
Keep communication consistent across sales, admin, and site teams
Improve response time for enquiries and follow-ups
Send automated SMS follow-ups directly from CRM
Why it matters for the property sector:
Every call is stored, searchable, and connected back to the client record — eliminating missed details and fragmented phone notes.
Together, these tools help property developers and surveying teams eliminate disconnected data, streamline workflows, and improve visibility and collaboration across every project.
Discovery Session
We clarify your goals, workflows, roadblocks, and desired outcomes, ensuring the CRM aligns with your business needs and growth plans.
Our process.
Configuration review & Feedback
We walk through the CRM setup together, check that every detail meets your expectations, and make adjustments based on your feedback.
Shadow Session
We observe your systems and processes to map the right CRM architecture for your team.
Tailored Training Workshops
Short, practical sessions designed for your team. Choose half-day or full-day workshops to ensure sales, marketing, and operations staff feel confident using the system from day one.
CRM Configuration & Integrations
We set up and configure your entire ecosystem — clean, scalable, and tailored for your business. Integrations with tools like PandaDoc, Aircall, or other platforms are configured to streamline workflows and centralise data.
Ongoing Support & RevOps
We find clients get the most value from long term partnerships. Keep momentum going with a RevOps-focused retainer. We provide continued expert support, workflow optimisation, reporting tweaks, and strategic guidance as your business scales.
Our Journey with House Surveys AU
We partnered with House Surveys AU to understand their unique workflow challenges and deliver a seamless solution that eliminated manual data entry, saved hours each week, and gave them confidence in their connected systems.
Don’t See Your Exact Use Case?
We Can Still Help
Frequently Asked Questions.
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Zippily delivers end-to-end CRM implementation for property developers and surveying teams. We map your workflows, build custom pipelines, automate follow-ups, integrate tools like PandaDoc and Aircall, and set up real-time reporting dashboards. HubSpot is our preferred CRM for most property teams, but the ideal platform depends on your workflows, team size, and project volume.
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Most property teams pair their CRM with tools like PandaDoc for quotes, contracts, variation requests, and survey reports, and Aircall for VOIP, call logging, and SMS automation. Together with HubSpot CRM, these platforms centralise leads, stock updates, documents, and communication across your entire development pipeline.
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Most property CRM implementations take 3–6 weeks, depending on project complexity, multi-development environments, and the number of integrations required. Costs vary based on automations, dashboards, and connected tools, but Zippily ensures a cost-effective setup tailored to property developers, surveyors, and teams running multiple projects simultaneously.
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Yes — Zippily provides tailored CRM demos for property developers and surveying teams. We walk through lead management, project pipelines, stock tracking, and document workflows, along with data security, permission structures, and multi-team access so you can see exactly how the CRM will work for your business.
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Zippily’s setups fix key issues like disconnected data, slow follow-ups, and limited project visibility. We centralise leads, stock, lot availability, and survey documents, automate reminders, and build dashboards for stage releases, project milestones, and inspection workflows. The result is faster admin, fewer errors, and smoother collaboration across all stakeholders.